A successful manager knows their industry well and has a well-rounded set of skills that enables them to deal with daily challenges. This course will support you to develop your operational, management and communication skills to deliver an excellent customer experience. You will examine a range of travel and tourism management issues from service and operational management to development, sustainability and legal implications. The focus of the course is on understanding the travel and tourism industry as a business. You will learn about:
- the structure and organisation of the tourism industry
- how the industry is changing and why
- the needs of customers
- the development of new tourism products and services
- up to date knowledge of how technology and social media are transforming the industry
- how new products and services are brought to the market.
- tourism marketing
- finance and planning for the travel and tourism sector
- social media, information and business technology
- strategic management in the tourism industry.
Year One • Introduction to Travel and Tourism • Professional Skills for Tourism Management • Travel and Tourism Finance and Planning • Worldwide Tourist Destinations • Tourism Service Operations • Tourism, Culture and Society. Year Two • Leadership and Talent Management • Applied Research Methods • Managing Sustainable Tourism • Travel, Technology and Innovation • Digital Marketing and Consumer Behaviour. Optional modules: • Tourism Fieldwork (Overseas fieldwork) • Global Contemporary Issues in Travel and Tourism. Year Three • Dissertation • Revenue and Distribution Management • Strategic Management and Analytics. Optional modules: • Tourism Risk and Opportunities • Niche Tourism • Tourism and Events in the Global Context • Tourism and Digital Futures.
How to apply
This is the deadline for applications to be completed and sent for this course. If the university or college still has places available you can apply after this date, but your application is not guaranteed to be considered.
- Course code:
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- Main site - West London
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Points of entry
The following entry points are available for this course:
- Year 1
- Year 2
- Year 3
- Year 4
GCSE (or recognised equivalent) English and Mathematics at Grade C or above
The student satisfaction data is from students surveyed during the Covid-19 pandemic. The number of student respondents and response rates can be important in interpreting the data – it is important to note your experience may be different from theirs. This data will be based on the subject area rather than the specific course. Read more about this data on the Discover Uni website.
Fees and funding
No fee information has been provided for this course