Ulster University

Degree level: Postgraduate

User Expereince and Service Design (Taught)

There are other course options available which may have a different vacancy status or entry requirements – view the full list of options

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Course summary

UX and Service Design is a unique, research-focused Masters bringing together three of design’s emerging specialisms - UX, Service Design and Design thinking - as part of a single educational experience. The course responds to continuing changes in contemporary design practice by foregrounding human experience and social research approaches. Teaching taking place over three semesters. Semester 1 focuses on principles and techniques. Then, Semester 2 sees students specialise. Lastly, in Semester 3 sees students work on a self directed project. There is a strong emphasis on group work and collaboration throughout. By connecting to external organisations, companies and wider stakeholders, it is expected that you will expand horizons and push boundaries, exploring how design may contribute to real change in the areas of technology, leisure and daily-life. MA UX and Service Design offers you a creative context in which to advance your existing knowledge and a space to develop new forms of practice based on a ‘reimagining’ of the possible.


Entry requirements

Applicants must hold a degree (with at least 2ii Honours standard) or equivalent or demonstrate their ability to undertake the course through the accreditation of prior learning. The course interlinks the domains of User Experience Design, Service Design and Design-Thinking. Students first explore aspects of each before selecting a personal focus during Semester 2. The specific requirements for admission are detailed below: i) Applicants should normally hold a good honours degree in design practice or cognate subject from a University of the United Kingdom or the Republic of Ireland, from the Council of National Academic Awards, the Higher Education and Training Awards Council or from an institution of another country which is recognised as being of an equivalent standard. ii) Applications are welcomed from diverse backgrounds however where there is a discipline shift the applicant must represent a coherent rationale for this shift and evidence prerequisite understanding and skills/experience (see below). iii) Interview by portfolio and proposal. Portfolios must be digital but multiple file types are acceptable (e.g., .pdfs, .docx, .pptx, .jpegs, etc.). Portfolios may also take a variety of forms. For example, if applicants come from a non-design background (e.g., the social sciences), they may use the portfolio to demonstrate research competencies or outline a series of possible projects. The programme is devised specifically to support continuing lifelong learning for professions in a rapidly changing field. Therefore APL (Accreditation for Prior Learning) will be considered as evidence of exceptional ability appropriate to recruitment to the programme. Applications from professionals with extensive professional, industrial and/or commercial experience but lacking recent or higher level academic qualifications will be encouraged. APL (Advanced Prior Learning) will be considered as evidence of exceptional ability appropriate to the course.


Fees and funding

Tuition fees

No fee information has been provided for this course

Additional fee information

Visit https://www.ulster.ac.uk/student/fees/tuition-fees
User Expereince and Service Design at Ulster University - UCAS