The aim of the qualification is to provide learners with a holistic and developmental grounding in International Travel and Tourism Management. Learners will enjoy a programme of study which includes learning from a variety of sources including the classroom and the workplace. The course will be delivered by experienced and qualified lecturers employed by the college as well as guest lecturers delivered by people working in a range of settings. Learners will gain invaluable experience and contacts in work placement furthermore assessments will be varied to incorporate practical as well as desk based activities. Learners who complete the HNC may progress to employment or to a higher education institution to complete a degree in this subject or a related subject area. Learners who achieve a HNC at a merit grade or above may progress to the HND year of study here at Sandwell College. Upon Completion of the HND learners may progress to employment or to a higher education institution to complete a degree in this subject or a related subject, the college is in the process of forming agreements with local universities for progression of HND learners. This qualification is designed to lead to higher education or careers in the following areas; aviation, destination management, marketing and events. Typical jobs could include:
- PR Executive
- Airport planner
- Event Account Executive
- Event Coordinator
- Marketing Assistant
- Sales Executive
1 The Contemporary Travel and Tourism Industry Discuss the development of the Travel and Tourism industry and explain how its different elements combine to provide a tourism experience Explain the factors driving tourist behaviour Determine current patterns and key trends in Travel and Tourism Investigate the factors affecting the current levels of popularity of different global destinations 2 Managing the Customer Experience Explain the needs and expectations of market segments for service industry Explore the customer experience map to create business opportunities and optimise customer touch points Investigate the impacts of digital technology in customer relationship management Apply effective customer experience management within a service sector business to maximise customer engagement 3 Professional Identity and Practice Explore the importance of ongoing professional development and self-directed learning to enhance professional identity and career opportunities Assess own skills, competences and the different learning and development approaches Design a professional development plan, within a specific work context Demonstrate a range of service industry and transferable skill for a job application 4 The Travel and Tourism Business Toolkit Examine the key principles of revenue management for the travel and tourism industry Assess how to manage the Human Resources (HR) life cycle within the context of a HR strategy Illustrate the potential impact of the legal and ethical considerations on a travel and tourism business Explain how to manage budget and maintain statistical and financial records 5 Leadership and Management for Service Industries Review classical management theories and leadership styles Explore the factors that influence different management styles and structures in a service industry context Assess current and future management and leadership skills for the service sector Demonstrate management and leadership skills in a service industry context 6 Managing Aviation Services Explore the key milestones and issues in the development of the aviation industry Explain the structure of the air transport industry and the role of the different organisations that make up the industry Assess the different operational requirements of passenger service operations and airside operations Identify the scale and scope of the industry including future trends and challenges 7 Managing Conference and Events Investigate the different categories and dimensions of events sector Examine the considerations for the conference and event room set ups defining the professional standards required Explore the management skills required to work within the events environment and successfully deal with stakeholders Explain the measures required to manage a secure and safe events environment for staff and guests 8 Work Experience Investigate the value and benefits of practical work experience for a career and personal development Plan suitable and relevant work experience in an appropriate service sector organisation Undertake appropriate work experience to develop professional skills and competences Evaluate personal skills and competences developed during practical work experiences
Learners will be assessed both formatively and summatively using a variety of methods, some of which will be paper-based and some with be via the virtual college drawing upon experiences from the work-based placement(s). The range of assessment methods includes • Controlled Assessment Task • Examination • Observation • Oral • Peer Review • Presentation • Blogs • Professional Discussion • Project • Role play • Self-reflection • Simulated activity • Team assessment
There is no data available for this course. For further information visit the Discover Uni website.
How to apply
If your application is completed by the following date, it’s guaranteed to be considered:
15 January*If you apply after this deadline, universities or colleges don’t have to consider your application if they’ve filled their spaces, so the sooner you apply, the better!
You will need these codes when you add a choice to your application.
|Campus name||Main Site|
Points of entry
The following entry points are available for this course:
- Year 1
Unfortunately, we are unable to accept international applicants
|UCAS Tariff||48 points|
|GCSE/National 4/National 5||GCSE Grade C/4 in English Language or English Literature or Functional Skills Level 2 in English|
Fees and funding
|Northern Ireland||£5000||Year 1|