Course summary

You will gain important transferable skills, such as customer service and analytics that will equip you to understand this fast-paced industry, which can lead you to a number of careers within international hotel chains or small hospitality and food business organisations. This course has a strong focus on technology and sustainability, as well as delivering the skills needed for the hospitality managers of the future. You will learn how managing a hospitality organisation is an ever-changing and dynamic industry, with an additional introduction to the concept of hospitality professionals who need to be nimble and adaptive. You will be able to explore other important aspects of the international hospitality industry, such as: • the increased use of big data and artificial intelligence • organisations that focus on the customer experience • gaining loyalty to deliver profit. Additionally, you can undertake a placement between years two and three of the course. When you graduate, you will have the business acumen to comprehend, manipulate and present information and data while having the operational knowledge needed to run a hospitality business. Our courses offer opportunities to discuss current issues and examine solutions from a sector perspective. Our course content is developed with support from a wide network of sector professionals to include changes in the industry. What you'll study Hospitality is changing at a fast pace and needs people who can manage the changes in technology and use of data analytics as well as provide excellent service. You will be equipped with the ability to meet the needs of the industry, now and in the future. You will also develop essential 'SMART' Professionals skills, which stands for: • Service Minded • Managerial skills • Analytical • Responsible • Technological awareness. The practical classes will enable you to develop your skills whilst applying theory, from a range of modules, to practice. You will be able to partake in a range of activities including trips, workshops and guest speaker sessions, which will enhance your understanding of contemporary issues in the industry. In response to demand from employers in the industry, we offer a balance of theory and hands-on learning to prepare you for your career. You will gain diverse skills in marketing, HR, finance, operations and food service whilst focusing on technology and analysis of large quantities of data to help you to stand out in the hospitality business. You will be encouraged to take a strategic approach to hospitality enhancing your understanding of the ever-changing fast-paced business, economic and social demands placed on the industry. In this context, you will also examine and experience the complexities of management-level roles. In addition, you will build your knowledge of the global business of hospitality with modules that focus on international trends and operations. Our longstanding reputation and West London base have helped us to develop valuable links to national and multinational organisations, such as: • InterContinental Hotels Group • The Savoy • Hilton Hotels • The Royal Palaces These connections can provide opportunities for you to gain work experience and build your professional network. Study options You can choose to study the 'with placement year' option to develop your employability skillset and enhance professional development and career prospects. All students must complete a 50 week full-time placement to reach a total of 1750 hours, including leave. Please note: There is no guarantee that you will be successful in securing a placement in the UK. If you are unable to secure a placement/internship opportunity, the University will transfer you to the non-internship/placement route.