There are other course options available which may have a different vacancy status or entry requirements – view the full list of options

Make sure you check on the university, college or conservatoire website for any updates about course changes as a result of COVID-19.

Course summary

The University of Buckingham is:

  • Home of the two-year degree, the University of Buckingham, based in the South East of England, is ranked 6th for Student Satisfaction in the UK (National Student Survey, 2020).
  • We are proudly independent and not-for-profit, and offer courses in Allied Health, Business, Computing, Education, Humanities, Law, Medicine, Psychology and Security and Intelligence. We are one of the few universities in the UK that offer September and January start dates for almost all of our courses.
  • Based in Buckingham on a riverside campus, we are only 20 minutes’ from Milton Keynes central station and a short drive from Bicester, Aylesbury, Banbury and Northampton. There is free parking on-site and we are within easy reach of London and Oxford.
  • Our award-winning small class tutorials ensure every student is known by name and supported throughout their studies, including by dedicated personal tutors.
  • As pioneers of the two-year degree, we offer a condensed version of the traditional three-year degree, meaning you can gain a full honours degree and complete your studies a whole year earlier. Alternatively, you can complete both your undergraduate and master’s degree with us in just three years: saving you time and money.
Over 70% of the world’s economy is services. The MSc Management in a Digital Service Economy aims to equip graduates with the ability to create and deliver reliable customer centred service – a key differentiator for business today. In many industries, profit margins on product sales have shrunk enormously, leading to an increased focus on generating profits through value-added services. Thus, the best firms now bundle customer-centred service with a manufactured product and create service centred solutions. Some, like IBM have moved completely to service and solutions. Service Management as a body of knowledge has made immense progress in the last decade. Economies are more and more service-focused and it has become imperative to study all aspects of managing service. Buckingham is among the very few universities in the world to have responded to the demand for the creation of expertise in this area and to have established a track-record of success.

Modules

Dissertation; financial information for business / accountability, responsibility and governance / business simulation; integrated service management and marketing; managing people across cultures; managing people and leadership in services; practical research methods; project management; service operations.

Assessment method

Teaching across our postgraduate programmes is through a combination of formal lectures, tutorials and seminars. Our lectures aim to encourage healthy dialogue between faculty and students, and between students themselves, while our small tutorial groups ensure that students can engage even more closely with their teachers. Members of the Business School faculty also make a point of being available to students outside the scheduled teaching sessions – something which our postgraduate students find particularly valuable. We frequently use case studies to examine business decisions taken in real situations, and business simulations and games give you first-hand experience of decision making in the world of work. Role-play and group problem-solving exercises help you to apply some of the theoretical concepts delivered in lectures and you will have the opportunity to undertake individual or group projects with local companies on topical business issues. The assessment of individual modules within each course varies according to the subject. Assessment is usually by examination, assessed coursework, or a combination of the two. Please check module information for more details.


How to apply

International applicants

With staff and students from over 90 countries around the world, the University enjoys a wonderful and culturally diverse atmosphere. Voted top for student satisfaction in the National Student Survey since 2006, we provide support for students from outside the UK including: assistance with visa application and renewal; guaranteed accommodation in halls of residence; and a personal tutor to support your academic studies. Academic staff are available to help and advise, and operate an open-door policy. We have the best staff to student ratio of any university in the UK. Our students have formed a number of overseas clubs, and there is a sports and social programme each term to ensure you enjoy your time with us. Our idyllic setting between Oxford and Milton Keynes offers access to a range of cultural and social activities and Bicester Village, the renowned shopping outlet is a short bus ride away. English Language requirements: it is very important that your English level is of a good standard for you to be successful in your studies. All applicants must achieve specific requirements in all four components (listening, reading, speaking and writing). Please check our website for more details of the undergraduate or postgraduate language requirements for your course. https://www.buckingham.ac.uk/international/english-language-requirements/

Entry requirements

The minimum entry level required for this course is as follows: a first or second-class honours degree from a recognised university or, a recognised professional qualification with relevant work experience The University would like to encourage students – both undergraduates and postgraduates – to come to Buckingham regardless of their financial circumstances. The bursaries and scholarships we offer are awarded on merit and/or on financial need. You may only accept one University award.


Fees and funding

Tuition fees

England £9488 Whole course
Northern Ireland £9488 Whole course
Scotland £9488 Whole course
Wales £9488 Whole course
Channel Islands £9488 Whole course
EU £15180 Whole course
International £15180 Whole course
Republic of Ireland £15180 Whole course

Additional fee information

No additional fees or cost information has been supplied for this course, please contact the provider directly.

Sponsorship information

The University would like to encourage students – both undergraduates and postgraduates – to come to Buckingham regardless of their financial circumstances. The bursaries and scholarships we offer are awarded on merit and/or on financial need. You may only accept one University award. All awards are subject to your meeting the University’s academic entry requirements and abiding by the University’s rules and regulations. To be eligible to apply for a scholarship you will need to have been offered a place to study at Buckingham. For details of our current range of scholarships and bursaries please see our website: https://www.buckingham.ac.uk/admissions/scholarships

Management in a Digital Service Economy at University of Buckingham - UCAS