Operations Management at Heriot-Watt University - UCAS

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Course summary

Overview Knowledge in operations management is an important requirement of managers across all business functions and there is an increasing demand for operations management specialists in every type of organisation. The MSc Operations Management programme has been designed to provide an opportunity to expand, refine and enhance knowledge for those who have worked in industry or previously studied a similar subject. This one-year master’s degree will blend cutting-edge academic thinking with best practices from the industry, to provide you with a highly employable skillset and set you up for careers in operations management. During the master’s programme, you’ll develop a critical understanding of the features, boundaries, terminology, and conventions of operations management. You’ll study five specialist-taught courses that focus on examining operations management-related theories and practices within a variety of organisation settings, such as industrial, commercial, public, and third sector. You’ll develop a range of specialist skills, techniques, and practices within operations management, informed by the forefront of developments in the discipline. You’ll be instructed on contemporary operations strategy, service operations management, process analysis, and improvement concepts, tools, and techniques to allow you to identify, conceptualise and define recent problems associated with practice, innovation, and implementation of processes and techniques in operations management. You’ll use theories and models to support and understand a range of operations management issues and apply your problem-solving skills to generate strategic options to resolve operations management problems and improve the operational performance of organisations. Beyond the taught skills and knowledge, you’ll gain key transferrable skills which will set you up for life after graduation. You’ll gain crucial written and verbal communication, ICT, critical evaluation, teamwork, and decision-making skills which will allow for your continued professional development and transition to the workplace. be equipped with the ability to think critically, identify problems, evaluate options, and communicate solutions which will enable you to effectively implement your specialist knowledge to any operations problem you may face in your career. Expertise Your learning will be informed by the expertise of our research-active academics whose work contributes to the Centre for Logistics and Sustainability which has fed into the UK Government’s carbon policy and the logistics operations of organisations such as:

  • Tesco
  • Coca-Cola
  • John Lewis
  • DHL
  • Sainsbury’s
Your learning environment The MSc Operations Management programme is taught through a combination of lectures, tutorials and group work allowing you to get to know and build relationships with your peers, the teaching staff and academics. Outside of the classroom, you can join Heriot-Watt’s Business Society which holds regular social events and provides networking opportunities and insights into relevant career prospects. Accreditation MSc Operations Management is accredited by The Chartered Logistics and Transport through its operations management sector.


Global purchasing and supply; quality management and engineering; operations management; system thinking and analysis; strategies for managing supply chains; research philosophy and practice.

Assessment method

The MSc dissertation is undertaken between May - August.

Entry requirements

Entry requirements for individual programmes vary, please check the details for the specific programme you wish to apply for on our website.

English language requirements

Applicants whose native language is not English and who have not been educated previously in the English language must provide evidence of their English language ability to ensure they can cope with the demands of a Heriot-Watt programme taught and assessed in English. Further information about the English Language tests that we currently accept as proof of English Language ability including our own English Language programmes, can be viewed on our website.

HWU English Language Requirements


Fees and funding

Tuition fees

No fee information has been provided for this course

Tuition fee status depends on a number of criteria and varies according to where in the UK you will study. For further guidance on the criteria for home or overseas tuition fees, please refer to the UKCISA website .

Additional fee information

No additional fees or cost information has been supplied for this course, please contact the provider directly.
Operations Management at Heriot-Watt University - UCAS