A successful manager knows their industry well and has a well-rounded set of skills that enables them to deal with daily challenges. This course will support you to develop your operational, management and communication skills to deliver an excellent customer experience. You will examine a range of travel and tourism management issues from service and operational management to development, sustainability and legal implications. The focus of the course is on understanding the travel and tourism industry as a business. You will learn about: the structure and organisation of the tourism industry how the industry is changing and why the needs of customers the development of new tourism products and services up to date knowledge of how technology and social media are transforming the industry how new products and services are brought to the market. You will also examine a range of management related modules designed to develop your personal and professional skills including: tourism marketing human resource management in the service sector finance and planning for the travel and tourism sector social media, information and business technology strategic management in the tourism industry. Examples and case studies are taken from a range of different companies and organisation in the public and private sectors and from all regions of the world. The second year of study (Level 5) offers an opportunity to carry out international fieldwork in another European country to examine travel and tourism operations first hand* The diverse module options and the final year project will give you the opportunity to explore a particular areas of tourism interest, which can help you identify and work towards your career goals. Placement You can choose to take this course with a work placement of 40 weeks (1400 hours) after Level 5. This can be in any sector of the travel and tourism industry, either in the UK or abroad. It will give you the opportunity to expand your network, gain paid experience and enhance your professional skills. Once our placement is over, you will return for your final year of studies. This course includes a foundation year.
Foundation Year • Personalised Learning • Academic Performance • Business Environment in Hospitality, Leisure and Tourism • Careers in the HEAT Industries• Delivering the Customer Experience • Introduction to Hospitality, Leisure and Tourism. Year One • Introduction to Travel and Tourism • Professional Skills for Tourism Management • Travel and Tourism Finance and Planning • Worldwide Tourist Destinations • Tourism Service Operations • Tourism, Culture and Society. Year Two • Leadership and Talent Management • Applied Research Methods • Managing Sustainable Tourism • Travel, Technology and Innovation • Digital Marketing and Consumer Behaviour. Optional modules: • Tourism Fieldwork (Overseas fieldwork) • Global Contemporary Issues in Travel and Tourism. Year Three • Dissertation • Revenue and Distribution Management • Strategic Management and Analytics. Optional modules: • Tourism Risk and Opportunities • Niche Tourism • Tourism and Events in the Global Context • Tourism and Digital Futures.
How to apply
This is the deadline for applications to be completed and sent for this course. If the university or college still has places available you can apply after this date, but your application is not guaranteed to be considered.
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Points of entry
The following entry points are available for this course:
GCSE (or recognised equivalent) English and Mathematics at Grade C or above
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Fees and funding
|Northern Ireland||£9250||Year 1|
|Republic of Ireland||£9250||Year 1|
Additional fee information
University of West London
St Mary's Road
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