Sandwell College of Further and Higher Education

International Travel and Tourism HNC Sandwell College of Further and Higher Education Degree level: Undergraduate Awarded by: Pearson Education Ltd


Course options

Course summary

The aim of the qualification is to provide learners with a holistic and developmental grounding in International Travel and Tourism Management. Learners will enjoy a programme of study which includes learning from a variety of sources including the classroom and the workplace. The course will be delivered by experienced and qualified lecturers employed by the college as well as guest lecturers delivered by people working in a range of settings. Learners will gain invaluable experience and contacts in work placement furthermore assessments will be varied to incorporate practical as well as desk based activities.

Learners who complete the HNC may progress to employment or to a higher education institution to complete a degree in this subject or a related subject area. Learners who achieve a HNC at a merit grade or above may progress to the HND year of study here at Sandwell College. Upon Completion of the HND learners may progress to employment or to a higher education institution to complete a degree in this subject or a related subject, the college is in the process of forming agreements with local universities for progression of HND learners.

This qualification is designed to lead to higher education or careers in the following areas; aviation, destination management, marketing and events. Typical jobs could include:

  • PR Executive

  • Airport planner

  • Event Account Executive

  • Event Coordinator

  • Marketing Assistant

  • Sales Executive

Course details


1 The Contemporary Travel and Tourism Industry
Discuss the development of the Travel and Tourism industry and explain how its different elements combine to provide a tourism experience
Explain the factors driving tourist behaviour
Determine current patterns and key trends in Travel and Tourism
Investigate the factors affecting the current levels of popularity of different global destinations

2 Managing the Customer Experience
Explain the needs and expectations of market segments for service industry
Explore the customer experience map to create business opportunities and optimise customer touch points
Investigate the impacts of digital technology in customer relationship management
Apply effective customer experience management within a service sector business to maximise customer engagement

3 Professional Identity and Practice
Explore the importance of ongoing professional development and self-directed learning to enhance professional identity and career opportunities
Assess own skills, competences and the different learning and development approaches
Design a professional development plan, within a specific work context
Demonstrate a range of service industry and transferable skill for a job application

4 The Travel and Tourism Business Toolkit
Examine the key principles of revenue management for the travel and tourism industry
Assess how to manage the Human Resources (HR) life cycle within the context of a HR strategy
Illustrate the potential impact of the legal and ethical considerations on a travel and tourism business
Explain how to manage budget and maintain statistical and financial records

5 Leadership and Management for Service Industries
Review classical management theories and leadership styles
Explore the factors that influence different management styles and structures in a service industry context
Assess current and future management and leadership skills for the service sector
Demonstrate management and leadership skills in a service industry context

6 Managing Aviation Services
Explore the key milestones and issues in the development of the aviation industry
Explain the structure of the air transport industry and the role of the different organisations that make up the industry
Assess the different operational requirements of passenger service operations and airside operations
Identify the scale and scope of the industry including future trends and challenges

7 Managing Conference and Events
Investigate the different categories and dimensions of events sector
Examine the considerations for the conference and event room set ups defining the professional standards required
Explore the management skills required to work within the events environment and successfully deal with stakeholders
Explain the measures required to manage a secure and safe events environment for staff and guests

8 Work Experience
Investigate the value and benefits of practical work experience for a career and personal development
Plan suitable and relevant work experience in an appropriate service sector organisation
Undertake appropriate work experience to develop professional skills and competences
Evaluate personal skills and competences developed during practical work experiences

Assessment method

Learners will be assessed both formatively and summatively using a variety of methods, some of which will be paper-based and some with be via the virtual college drawing upon experiences from the work-based placement(s).

The range of assessment methods includes

• Controlled Assessment Task
• Examination
• Observation
• Oral
• Peer Review
• Presentation
• Blogs
• Professional Discussion
• Project
• Role play
• Self-reflection
• Simulated activity
• Team assessment

How to apply

Application deadlines

If your application is completed by the following date, it’s guaranteed to be considered:

15 January

*If you apply after this deadline, universities or colleges don’t have to consider your application if they’ve filled their spaces, so the sooner you apply, the better!

Application codes

You will need these codes when you add a choice to your application.

Course code T202
Institution code S08
Campus name Main Site
Campus code -

Points of entry

The following entry points are available for this course:

  • Year 1

International applicants

Unfortunately, we are unable to accept international applicants

Entry requirements

Qualification requirements

Qualification Offer Further information
UCAS Tariff 48 points
GCSE/National 4/National 5 GCSE Grade C/4 in English Language or English Literature
Functional Skills Level 2 in English

Fees and funding

Tuition fees

England £5,000 Year 1
Northern Ireland £5,000 Year 1
Scotland £5,000 Year 1
Wales £5,000 Year 1

Additional fee information

No additional fees or cost information has been supplied for this course, please contact the provider directly.

Provider information

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Sandwell College of Further and Higher Education
Central Campus
1 Spon Lane
West Bromwich
B70 6AW

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