Craven College

Business Management in the Service Sector BA (Hons) Craven College Degree level: Undergraduate Awarded by: The Open University


Course options

Course summary

The Business Management in the Service Sector BA (Hons) Degree is an academically challenging and vocationally relevant programme that was developed in consultation with employers and with the support of both private and public organisations from the service sector to meet the ever-increasing demand for highly skilled managers in the service sector. These include Swissport, and Holidays, Welcome to Yorkshire and the Intercontinental Hotel Group.

The course focusses on management at a strategic level and is aimed at those aspiring to middle and senior management. It will equip you with a unique selling point regarding future career prospects or employment possibilities. There is a strong emphasis on contemporary issues and the management of change, offering you an understanding of the complex business environment and challenges faced by today’s service organisations. You will develop a range of theoretical tools to enable you to make management decisions in a variety of contexts.

Links to the industry are well established and support the programme through guest speakers and visits. Where possible you are encouraged to use a placement or current employers’ organisation as the focus of your assessment tasks, allowing you to demonstrate the relevance of your knowledge and skills to current and future employers.

Teaching and learning will take place through a combination of lectures and seminars alongside significant directed and independent learning outside of the scheduled sessions. Lectures and seminars provide an opportunity to share knowledge and experience providing a forum for discussion, debate and exploration of issues. In addition to timetabled sessions, 10-12 hours (pro-rata for part-time study) of personal study will be required each week. You will be expected to become resourceful and entrepreneurial and to take responsibility for your own learning. Independent research, reporting on own reading, one to one guidance and small group discussion will be available to help you progress. Your independent study is supported by the excellent Learning Hub at the Aireville Campus in addition to the College’s Specialist Support Centre.

Course details


Semester 1
Strategic Management for the Service Sector
Contemporary Issues in Human Resource Management in the Service Sector

Semester 2
Service Enhancement
Critical Perspectives of the Service Sector
Dissertation (start in semester 1)

Assessment method

Semester 1
Case Study

Semester 2
Case Study

How to apply

Application deadlines

If your application is completed by the following date, it’s guaranteed to be considered:

15 January

*If you apply after this deadline, universities or colleges don’t have to consider your application if they’ve filled their spaces, so the sooner you apply, the better!

Application codes

You will need these codes when you add a choice to your application.

Course code N201
Institution code C88
Campus name Aireville Campus
Campus code -

This course may be available at alternative locations, please check if other course options are available

Points of entry

The following entry points are available for this course:

  • Year 1

International applicants

We do not accept international applications.

Entry requirements

Qualification requirements

Qualification Offer Further information
UCAS Tariff 240 credits from a Foundation Degree such as:
Business Management FD
Event Management FD
Hospitality Business Management FD
Travel Operations Management FD
other Level 5 qualification in a relevant subject area

Additional entry requirements


Fees and funding

Tuition fees

No fee information has been provided for this course

Additional fee information


Provider information

Visit our website

Craven College
High Street
BD23 1JY

Course contact details

Visit our course page
Central Admissions

01756 693881

Fax: 01756 794872