Course summary

There is much discussion today of the need to be a good communicator and this means the ability to be able to operate in an increasingly globalised environment. In organisations people increasingly need to work with others from different cultural backgrounds and be able to manage the differing expectations, assumptions and identity needs that inevitably are now part of the social fabric of the workplace. This is equally true today in international corporations, educational contexts (classrooms, universities), the health services (hospitals) and all services that work with an increasingly culturally diverse public such as the police and the legal profession, NGOs, the armed forces in peace keeping roles, immigration services and Not for Profit Organisations operating across the world. An enhanced understanding of intercultural communication provides the tools to navigate this complex terrain. By undertaking this degree, you will develop your expertise in, and your ability to: analyse intercultural interaction; research intercultural communication in a range of social settings and develop your ability to both practise and advise on successful intercultural communication in specific professional practice contexts.